The event has ended. Thank you very much for coming!
*Images are for illustrative purposes.
[Pre-purchase first time]
April 16 (Tuesday) 12:00 / 18:00
Scheduled to start accepting orders at PREMIUM BANDAI (Japan)
[Pre-purchase second]
April 23 (Tuesday) 12:00 / 18:00
Scheduled to start accepting orders at PREMIUM BANDAI (Japan)
Order acceptance page is here >>
Pre-purchased in Japan only, sold on site reception system
Click here to receive the product >>
©創通・サンライズ
※ The contents of this page are as of April 2019.
We will sell at "Advance Purchase / Venue Receiving System".
After ordering on a first-come-first-served basis at PREMIUM BANDAI, you will receive the product at the venue during the event.
Reception is OK at any time during the event.
You will be able to receive the goods after slowly viewing the exhibit.
Advance purchase
【1st】April 16 (Tuesday) 12:00 / 18:00 will start accepting orders
[The second]April 23 (Tuesday) 12:00 / 18:00 will start accepting orders
Advance purchase reception has ended.
"Meeting place lottery sale" is this
During the show "lottery sale at the venue" and
After the event, we also plan on “order sales” at “ Tamashii web shop ”.
Details such as the reception start schedule, etc. will be decided
We will be published one by one in "The TAMASHII WEB", "The Tamashii web shop", etc.
※ The number is limited. It will end as soon as the number of preparations is reached.
※ There is no delivery service. Please apply only for those who can visit.
* Please read the precautions carefully before ordering.
There is a limit to the number of items prepared. It will end as soon as the number of preparations is reached.
There is a possibility that we will accept your order again after we have closed it once.
The purchase method of the commemorative items will be "pre-purchase and reception at the venue" and "lottery sale at the venue on the day".
Also, after the event, we plan to sell orders at "Tamashii web shop" in PREMIUM BANDAI.
Even with regard to later sales, the number of products ready is limited. We will end as soon as we reach the number of preparations
Details will be published one after another in "The TAMASHII WEB", "The Tamashii web shop", etc.
* There is a limit to the number of products prepared. We will stop accepting orders when the number of preparations is reached.
Once you have closed the registration, you may receive your order again.
* If you purchase up to 2 pieces for the first order, you can not purchase the item after the second time.
* The above information is as of April 9th.
* Payment is fully prepaid.
* In principle, cancellation or change after settlement can not be made. Please note.
The settlement method is only "credit card settlement (prepayment)", "WEB convenience store settlement (prepayment)", "Payee settlement (prepayment)" only. For details of "WEB convenience store payment (prepayment)" "Payee settlement (prepayment)" please confirm from the following.
* In order to receive pre-purchased products, it is necessary to present a "two-dimensional code for receiving" displayed on one mobile terminal (including smartphones and tablets). Please note that products can not be received with two-dimensional codes such as print and capture screens.
* There is no schedule of delivery at a later date. Please make an application only for those who can visit.
* On the day, we may ask you to confirm the identity at the venue.
Please bring your identity card (driver's license, health insurance card, passport, My number card, residence card etc) that can confirm your name and birth date.
* On some days of the day, we may have to wait.
* You will receive the product once at a time, in one package. We can not receive it by dividing it into multiple times.
* If you do not receive it, your order will be canceled from late June 2019.
* In case of cancellation, refund will be made with the total amount of the order minus the cancellation fee of 570 yen(actual cost).
Details will be notified separately by e-mail or telephone to the target person after the event ends, so please be sure to confirm the content.
* If you place an order to commemorate the event event multiple times and you cancel, the cancellation fee for 570 yen x order frequency will be incurred. Please note.
*If we are unable to contact you regarding the refund procedure, after a certain period of time has passed, we may issue PREMIUM BANDAI Points equivalent to the purchase price of the product, and exchange it for a refund.
* Purchase rights can not be transferred.
* Customers are responsible for communication expenses incurred during registration and use.
* As regards troubles such as lost after delivery, organizers / venues can not assume any responsibility, so please be aware in advance.
* Please understand that we can not answer inquiries on the number of sales.
* Customers under the age of 15 can not purchase or accept merchandise. Please note.
* The above information is as of April 9, 2019.
TAMASHII NATIONS reception desk
Email:club@tamashiinations.com
Phone: 098-993-6093 (Registration 10 o'clock-17 o'clock)
*If you have difficulty making a call, please contact us by email.
※ In the case of inquiry by e-mail, depending on the content, it may take several days until your reply.
PREMIUM BANDAI Inquiry Desk
http://faq.p-bandai.jp/
Please check the details from the following page.
Q1. Can I drink at the venue?
A1. Please refrain from eating and drinking in the hall.
Q2. Such as water bottles and plastic bottles, Can you bring a drink?
A2. Bringing is possible, but your beverages at the venue please refrain.
Q3. Can I smoke in the venue?
A3. Inside the venue will be totally non smoking. (Including heating type smoking devices etc.)
Chiyoda-ku, ※ is the street smoking ban. Please note that you can not even smoke in the entrance waiting column.
Q4. Do you have a cloak to the venue?
A4. Storage location of the cloak and luggage are not available.
Customers of baggage, thank you to management at your own risk.
Q5. Do you have a toilet in the hall?
A5. In the hall, toilet, which can be if you use does not have.
Q6. Can I use a mobile phone within the venue?
A6. Please refrain from using mobile phones and mobile communication devices (calls) within the venue as it may be a nuisance to the customers around you. Thank you for your understanding and cooperation.
Q7. Are there any items that can not be brought in?
A7. We can not bring in dangerous goods or items prohibited by law.
Also, we can not bring in things that hinder the exhibition and operation of the event.
Q8. Can I bring in a stroller?
A8. There is no preparation for stroller storage. Please speak to the staff near you.
Q9. Can I enter with pets?
A9. You can not enter with your animals. (Excluding welfare nursing dogs.)
Q10. Is there a parking lot?
A10. There is no parking available. Please use the nearby parking lot.
Also, there is no courtesy service for the nearby parking lot. Please note.
Q11. Can I join the event the day before?
A11. We will not be able to line up the day before and the early morning of the day, as it will bother the venue and the neighborhood.
※ If you can not keep it, please be aware that penalties may occur.
Q12. I would like to talk about released products, products handled by Tamashii web shop, and sales methods.
A12. We are very sorry, but we do not accept inquiries, comments, etc. other than the contents of this event at the venue.
Do not apply Please contact our Customer Service Center Navi Dial (0570-078-001) for individual questions etc.
Reception hours 10 am - 5 pm (except Saturdays, Sundays, holidays, summer and winter holidays)
In addition, BANDAI SPIRITS customer support site (https://support.bandaispirits.co.jp/) We also accept inquiries via e-mail.
Q13. What does "Display Only" in the Display only at the venue mean?
A13. A Display only is a prototype specially made for the exhibition.
Since it is not a prototype of the product whose release is decided, details of "release time", "sale price", etc. are undecided.
Q14. I wanted to display a product that I missed but missed, but would you like me to sell it?
A14. We are very sorry, but we can not sell the exhibits regardless of prototype or released products.
* In principle, you can shoot and publish photos and movies that show only the exhibits.
* Publication of video / music on the Internet may be a copyright infringement.
※ Please be aware that taking photos without permission from other customers or staff can be a nuisance.
※ If the photos and videos taken by the person (such as uploading them on the Internet) are made public without permission, there is a risk of infringing privacy and portrait rights.
※ Please refrain from the way of shooting which will be inconvenient to other customers.
Examples of annoying behavior※ If you are in trouble with a third party due to photography or photographs taken, etc., you will be resolved with your own responsibility and expenses, and if you damage us, you will be compensated for the damages. .
■ About prior purchase, venue reception
Q16. What do you need to buy?
A16.You will need a "two-dimensional code for receiving" that will be issued in mid-June on PREMIUM BANDAI 's My Page, and a mobile device (including smartphones and tablets) to display it. We may need to verify your identity, so please bring an identification card (driver's license, health insurance card, passport, My Number card, residence card, etc.) that can confirm your name and date of birth.
Q17. Can I get a receipt?
A17. In the case of "WEB convenience store payment (prepayment)", it will be issued at the window where you pay.
※ If you wish to issue with an address other than the person who ordered, we will reissue at the counter.
For details, please check from here.
In the case of payment with "credit settlement (prepayment)" "payment settlement (prepayment)", there is no issue of receipt.
On the day, receipts can not be issued at the venue.
Q18. I purchased in advance, but I would like it to be delivered on the day as it is not convenient.
A18. There is no delivery service. Please receive at the venue during the show.
Q19. If I go to the venue on the day, can I always receive it?
A19. If advance purchase and settlement are completed, you can always receive it during opening hours.
Depending on the time zone you may have to wait.
Q20. Can I cancel my order because I can not go on the day?
A20. After payment is complete, cancellation / change of order contents will not be accepted. Please note.
Q21. Can I present two-dimensional code with feature phone?
A21. I can not.
If you do not have a mobile phone other than the feature phone, we will respond individually at the special counter in the vending site on the day.
Please bring the ID and password required to log in to PREMIUM BANDAI.
Q22. Can I present two-dimensional code on a laptop computer?
A22. Depending on the model, 2D code reader may not be able to read.
Customers who have difficulty preparing smartphones and tablets,
On that day, we will respond individually at a special counter inside the vending site.
Please bring ID and password necessary for login.
■ "About CLUB TAMASHII MEMBERS related services"
Q23. Will the "CLUB TAMASHII MEMBERS Member's Card" be distributed during the event period?
A23.
Q24. In addition, I would like to know about the services and registration of "CLUB TAMASHII MEMBERS".
A17. Please check from the "CLUB TAMASHII MEMBERS" official website.
https://club.tamashii.jp
*Images are for illustrative purposes.
